Terms & Conditions

Agreement to terms

By accessing this website or requesting services from Trueticket Travel LLC, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, do not use our website or services.

Website use

You may use our website for lawful purposes only. You agree not to interfere with site security, transmit malware, scrape content without permission, or misuse forms and inquiry features. We may suspend access for conduct that harms our systems, customers, or partners.

Booking responsibility disclaimer

Trueticket Travel acts as a travel agency and booking intermediary. Travelers are responsible for reviewing and confirming all itinerary details—including passenger names (matching government ID), dates, airports, times, and fare rules—prior to ticketing when applicable. Errors not reported in accordance with airline procedures may incur fees or restrictions beyond our control.

Fare and pricing disclaimer

Airfares and availability change frequently. Quotes are estimates based on information available at the time of inquiry and are not guaranteed until ticketed and paid according to airline or supplier rules. Taxes, carrier-imposed surcharges, baggage fees, seat fees, and ancillary charges may apply in addition to base fare. Currency fluctuations may affect international purchases.

Airline policy compliance

Travel is subject to each airline’s contract of carriage, fare rules, schedule changes, and operational decisions. We help interpret and communicate carrier policies, but airlines remain the final authority on ticketing, boarding, refunds, and disruptions.

Payment terms

Payment methods, due dates, and charge descriptions will be communicated before ticketing. By authorizing payment, you confirm authority to use the payment method and agree to applicable merchant and card network terms. Service or booking fees charged by Trueticket Travel, if any, will be disclosed prior to purchase and may be non-refundable except where required by law or expressly stated otherwise in writing.

Limitation of liability

To the fullest extent permitted by applicable law, Trueticket Travel LLC and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, goodwill, or data, arising from your use of the website or travel services. Our aggregate liability for any claim relating to services shall not exceed the total fees paid to Trueticket Travel for the specific transaction giving rise to the claim, except where limitation is prohibited by law.

Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability is limited to the maximum extent permitted.

Indemnity

You agree to indemnify and hold harmless Trueticket Travel LLC from claims, losses, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, misuse of the website, or violation of third-party rights—except to the extent caused by our willful misconduct.

Governing law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where preempted by U.S. federal law or mandatory consumer protection rules in your jurisdiction. You agree that exclusive jurisdiction for disputes arising from these Terms or our services shall lie in the state or federal courts located in Orange County, California, subject to applicable consumer rights to bring actions in your home jurisdiction where required by law.

Changes

We may update these Terms periodically. Continued use of the website after changes constitutes acceptance of the revised Terms.

Contact

Questions: +1 949 405 0898 · services@truetickettravel.com
Trueticket Travel LLC, 25422 Trabuco Rd, STE 105234, Lake Forest, CA 92630